Our Provider Communication Bulletin delivers the information and resources you need to care for Vaya Health members and recipients. Subscribe or access the archive below to stay up to date on network news, announcements, changes to policies and processes, upcoming trainings, and provider participation opportunities.
Subscribe to Vaya’s Provider Communication BulletinRecent Provider Communication Bulletins
IN THIS ISSUE: Provider Touchpoint | Letter of Support Guidance | Vaya Holiday Closing | Provider Portal Weekend Maintenance | 1915(i) Assessment Publication | Windmills: The Story Training | SMART Recovery Training for the Latino-Hispanic Community | Steps to Building a Stronger Brain: Brain Health after Injury Webinar | Child and Family Team (CFT) 1 Revised Training | Peer Centered FIRST Training
IN THIS ISSUE: POSTPONED: Same-Day Decisions for Select Prior Authorization Requests
IN THIS ISSUE: Provider Touchpoint | Starting Next Week: Trainings for Same-Day Prior Authorization Requests | Extended Provider Portal Weekend Maintenance | NC Medicaid Pharmacy Updates | Draft Updated Provider Manual Available for Comment | 1915(i) Updates and Reminders | Institute for Best Practices In-person Training
IN THIS ISSUE: Provider Touchpoint | Upcoming Security Enhancements to Vaya’s Managed File Transfer Platform | Vaya Holiday Closing | 2026 State of the Workforce Survey Deadline | Addiction Professionals of North Carolina’s Emerging Leaders Institute 2026 Cohort | Tailored Care Management and NC HealthConnex Trainings
IN THIS ISSUE: Provider Touchpoint | Provider Contract Signatory Review Submissions Due June 30 | Upcoming Trainings for Same-Day Prior Authorization Requests | Money Follows the Person Transition Coordination Program | Suspension of LTCS Transition to Long-term Residential and Day Supports Service (LTRDS) | NC Innovations Provider Self-Review of Member Record Submission Deadline | 1915(i) Assessment Training Update | HR Training Series Final Session | Post.Connect.Hire. – Powered by 3RNET