A persons finger touching a phone with white mail icons floating in the air.

Provider Communication Bulletins

Our Provider Communication Bulletin delivers the information and resources you need to care for Vaya Health members and recipients. Subscribe or access the archive below to stay up to date on network news, announcements, changes to policies and processes, upcoming trainings, and provider participation opportunities.

Subscribe to Vaya’s Provider Communication Bulletin

Recent Provider Communication Bulletins

News & Updates from Vaya Health
Issue 16
Sep 03 2026

IN THIS ISSUE: Provider Touchpoint | Vaya Partners Merger Updates | EDI Claims Submission Transition Effective Oct. 1, 2026 | Claims Validation Checks | Provider Portal Trainings 2026 | Vaya Learn Tailored Care Management (TCM) Training: Open Office Hours | Vaya Holiday Closing | Provider Portal Downtime | NC-TOPPS Updates Initial Interview Timeframe | NC AHEC Virtual Practice Manager Bootcamp | Legal Clinic for Kinship Caregivers in North Carolina | Intro
to Motivational Interviewing (MI): MI Spirit and the Four Tasks of MI | Diabetes Management | Balance and Beyond: Preventing Falls Before They Happen

News & Updates from Vaya Health
Issue 15
Sep 01 2026

IN THIS ISSUE: Vaya Partners Standard Rate Schedules Available | IFDS and EOR Updates | Vaya Partners Prior Authorization Guidelines and Flexibilities

News & Updates from Vaya Health
Issue 14
Aug 27 2026

IN THIS ISSUE: Provider Touchpoint | Vaya Learn TCM Training: Open Office Hours | Vaya Partners Merger Updates, Information Sessions – Provider Contracting | Provider Portal Downtime | ILOS Program Updates Effective Oct. 1, 2026 | Provider Portal Trainings 2026 | Intentional Family Engagement to Improve Employment Outcomes Webinar | Training Schedule for Work First/CPS Substance Use Initiative

News & Updates from Vaya Health
Issue 13
Aug 26 2026

IN THIS ISSUE: Vaya Partners Provider Rates

News & Updates from Vaya Health
Issue 12
Aug 21 2026

IN THIS ISSUE: IN THIS ISSUE: Provider Touchpoint | Open Office Hours for 1915(i) Services, Same-day Prior Authorization | Vaya Partners Merger Updates, Information Sessions – Claims and Billing | Vaya Partners Merger: EVV Guidance | Updated Authorization Type Name Changes in Provider Portal | Region 3 ROOTS Hub: Get Involved in Rural Health | Institute for Best Practices: Tenancy Support Series, Session One | 2026 Growing Well Conference

Provider Communication Bulletins Archive

2026 Archives
Issue 16
Sep 03 2026
2026 Archives
Issue 15
Sep 01 2026
2026 Archives
Issue 14
Aug 27 2026
2026 Archives
Issue 13
Aug 26 2026
2026 Archives
Issue 12
Aug 21 2026
2026 Archives
Issue 11
Aug 17 2026
2026 Archives
Issue 10
Aug 13 2026
2026 Archives
Issue 9
Aug 06 2026
2026 Archives
Issue 8
Aug 04 2026
2026 Archives
Issue 7
Jul 30 2026