Provider Communication Bulletins

Our Provider Communication Bulletin delivers the information and resources you need to care for Vaya Health members and recipients. Subscribe or access the archive below to stay up to date on network news, announcements, changes to policies and processes, upcoming trainings, and provider participation opportunities.

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Recent Provider Communication Bulletins

News & Updates from Vaya Health
Issue 18
Sep 12 2024

IN THIS ISSUE: Provider Touchpoint Webinars | Claims Submission Taxonomy Guidance | Provider Portal: Notification of Vendor Name Changes | Known System Issues Tracker | Provider Advisory Council Monthly Meeting | Open Office Hours for Providers | Provider Portal Authorization Trainings | Update: National Core Indicators for Aging and Disabilities Survey | Billing Changes: IPS-SE Mental Health/Substance Use Disorder | Residential Roundtable | Direct Support Professional Recognition Week | DSP Recruitment and Retention Provider Grant Initiative | The Mediation Center: Upcoming Training and Workshops

News & Updates from Vaya Health
Issue 17
Sep 05 2024

IN THIS ISSUE: Provider Touchpoint Webinars | Provider Portal Scheduled Downtime | IRIS Down 5-6 p.m. Today for Update | Open Office Hours for Providers | Value-based Incentive: Tobacco Cessation Efforts | NC Innovations Provider Self-Review of Member Record Submission Deadline | Fetal Alcohol Spectrum Disorder: Recognizing the Red Flags | Early Winter 2024 CCC Medical Interpreter Series

News & Updates from Vaya Health
Issue 16
Aug 29 2024

IN THIS ISSUE: Vaya Health Holiday Closing | Provider Touchpoint Webinars | Vaya Consumer and Family Advisory Committee | Open Office Hours for Providers | Transition from 1915(b)(3) to 1915(i) Service Code Crosswalk | Vaya to Sponsor Up to Five Provider Staff for CWCN Cohort Participation | Webinar: DSP Recruitment and Retention Provider Grant Initiative | Substance use Workforce Continuing Education Scholarship Program

News & Updates from Vaya Health
Issue 15
Aug 22 2024

IN THIS ISSUE: Correction: Open Office Hours for Providers Link

News & Updates from Vaya Health
Issue 14
Aug 22 2024

IN THIS ISSUE: Provider Touchpoint Webinars | Provider Portal: Weekend Maintenance to Impact Authorization Functions | NC Medicaid Pharmacy Newsletters | Bilingual TCM Communication Tools | Open Office Hours for Providers | EviCore Provider Portal Guidance | Updated Guidelines for Transition from 1915(b)(3) to 1915(i) Services | UM Updates for State-Funded Services | Division of MHDDSUS Grant Opportunities

Provider Communication Bulletins Archive

2024 Archives
Issue 18
Sep 12 2024
2024 Archives
Issue 17
Sep 05 2024
2024 Archives
Issue 16
Aug 29 2024
2024 Archives
Issue 15
Aug 22 2024
2024 Archives
Issue 14
Aug 22 2024
2024 Archives
Issue 13
Aug 22 2024
2024 Archives
Issue 12
Aug 08 2024
2024 Archives
Issue 11
Aug 01 2024
2024 Archives
Issue 10
Jul 26 2024
2024 Archives
Issue 9
Jul 25 2024

Need Help?

For information or technical assistance, call Vaya Health’s Provider Support Service Line at
1-866-990-9712
(Monday-Saturday, 7 a.m.- 6 p.m.).