Vaya Health - Provider Central

Main Content

You are on vayahealth’s Provider Central to vayahealth.com

The work you do providing services is paramount in our community, but not easy. We have designed this site to help support you and provide easy access to the information you need. Questions? Call the Provider Help Line at 828-225-2785, ext. 1512, or email provider.info@vayahealth.com.

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30-Day Comment Period

Comments on the 2021 Vaya Health Provider Operations Manual will be accepted through December 18, 2020.

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COVID-19 Information for Providers

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#CareForNC

When we work together to make sure everyone can reach their potential, we all benefit. We're proud to be part of North Carolina's public behavioral health system, and we’re excited to join in the Partnership for Community Well-Being.

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Documents and Forms

Looking for a form or document?
You can view a list of forms and documents by clicking below or use the search in the upper right of this site.

List of Documents

Coronavirus Info.

For provider specific Covid-19 information, provider bulletins and webinars.

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Online Trainings & Events

View upcoming events and trainings for providers and access NC-TOPPS.

Events and Trainings

NC-TOPPS Online Training

Available 24/7

The people you serve, and their families, can call for help in a crisis or if they need immediate help. Our toll-free Access to Care Line is available 24/7 at 1-800-849-6127. Hearing-impaired? For NC Relay, dial 711.

Tiene una crisis? ¿Necesita ayuda inmediata? Llame al 1-800-849-6127. (Llamada gratuita 24/7)

Whole-person care

We know many things can affect health – from medical conditions or mental health concerns to housing, food and employment needs. Our care coordinators work with providers of both physical and mental health. Learn more about Vaya Total Care which is our approach to whole-person care.

Supported Living: Making the difference

Through Supported Living, individuals with intellectual or developmental disabilities (IDD) may live in their own homes with only the supports that they choose.

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Transitions to Community Living

Safe, stable housing promotes long-term recovery. TCLI allows eligible people with serious mental illness the opportunity to live in the home and community of their choice.