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Provider Communication Bulletins

Our Provider Communication Bulletin delivers the information and resources you need to care for Vaya Health members and recipients. Subscribe or access the archive below to stay up to date on network news, announcements, changes to policies and processes, upcoming trainings, and provider participation opportunities.

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Recent Provider Communication Bulletins

News & Updates from Vaya Health
Issue 60
Mar 27 2025

IN THIS ISSUE: Provider Touchpoint Webinar | Authorization or Claims Questions? Join Open Office Hours | Value-Based Incentive for Tobacco Cessation Assessments | Reminders: Provider Portal Systems Access Administrators and User Profiles | Update: Billing Procedure for Adult Care Home PCS Claims | Collaborative Care Management Capacity Building Funds | Side by Side Celebrates Autism Acceptance Month

News & Updates from Vaya Health
Issue 59
Mar 21 2025

IN THIS ISSUE: Provider Touchpoint Webinar Recordings

News & Updates from Vaya Health
Issue 58
Mar 20 2025

IN THIS ISSUE: Provider Touchpoint Webinar | Authorization or Claims Questions? Join Open Office Hours | Reminders: Provider Portal Systems Access Administrators and User Profiles | Updated Provider Operations Manual | Short Provider Surveys to Launch This Spring | Analenisgi Inpatient Behavioral Health Unit Accepting Referrals | Updates to ILOS Definitions | Guidance on CPR and First Aid Training for Innovations Providers and EORs | NCI® Survey: Thank You to Providers | NC Health Workforce Survey | I/DD Legislative Caucus Listening Session | Applied Suicide Intervention Skills Training (ASIST)

News & Updates from Vaya Health
Issue 57
Mar 13 2025

IN THIS ISSUE: Provider Touchpoint Webinar | Authorization Questions? Join Open Office Hours | How to Verify a Member’s Medicaid Plan | ROI Needed to Exchange Part 2 Substance Use Information with Providers | Shared Decision-Making Tools | PAC Monthly Meeting | Residential Treatment Services: Specialty Care Program Pilots Capacity Assessment Survey | IPS-SE Code Changes | NC Child Treatment Program: Apply for the Trauma-Focused CBT Cohort 33 | Temple University Free Webinars | Applied Suicide Intervention Skills Training (ASIST)

News & Updates from Vaya Health
Issue 56
Mar 06 2025

IN THIS ISSUE: Provider Touchpoint Webinar | Authorization Questions? Join Open Office Hours | Updated Service Desk Form for Claims Inquiries | Provider Portal Weekend Maintenance | Vaya Network Participation | Physical Health Service Codes Requiring Prior Authorization | IFDS Employer Handbook Revised for 2025 | NC Innovations Provider Self Review of Member Record Submission Deadline | Mental Health First Aid

Provider Communication Bulletins Archive

2025 Archives
Issue 60
Mar 27 2025
2025 Archives
Issue 59
Mar 21 2025
2025 Archives
Issue 58
Mar 20 2025
2025 Archives
Issue 57
Mar 13 2025
2025 Archives
Issue 56
Mar 06 2025
2025 Archives
Issue 55
Feb 27 2025
2025 Archives
Issue 54
Feb 20 2025
2025 Archives
Issue 53
Feb 13 2025
2025 Archives
Issue 52
Feb 06 2025
2025 Archives
Issue 51
Jan 30 2025