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Provider Communication Bulletins

Our Provider Communication Bulletin delivers the information and resources you need to care for Vaya Health members and recipients. Subscribe or access the archive below to stay up to date on network news, announcements, changes to policies and processes, upcoming trainings, and provider participation opportunities.

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Recent Provider Communication Bulletins

News & Updates from Vaya Health
Issue 12
Sep 04 2025

IN THIS ISSUE: Provider Touchpoint | Applications for NCDHHS Credentialing Committee Peer Reviewers | Coming Monday: National 988 Day | Provider Portal Weekend Maintenance | Reminder: Managed Care EVV Home Health Implementation | Supported Living: Clarification of Requirements for NC Innovations Waiver Service Providers | Consumer Perceptions of Care Survey Shoutout | ASAM Criteria Training: Comprehensive Assessment and LOC Determination

News & Updates from Vaya Health
Issue 11
Aug 28 2025

IN THIS ISSUE: Provider Touchpoint | Vaya Holiday Closing | Join the Statewide Learning Collaborative on Person-Centered Care Planning | Disability Benefits 101 for Behavioral Health Network Providers | Advancing Child and Youth Behavioral Health with Measurement-Based Care

News & Updates from Vaya Health
Issue 10
Aug 21 2025

IN THIS ISSUE: Provider Touchpoint | Update: Claims Taxonomy Guidance and Timely Filing Exception | Preferred Drug List Changes | Hurricane Erin: Pharmacy Emergency Preparedness Protocol | Collaborative Care Management Capacity-Building Funding Available

News & Updates from Vaya Health
Issue 9
Aug 14 2025

IN THIS ISSUE: Provider Touchpoint | New Telehealth Therapy Option for Justice-Impacted Youth | Certified Peer Support Specialist Curriculum

News & Updates from Vaya Health
Issue 8
Aug 07 2025

IN THIS ISSUE: Provider Touchpoint | Provider Portal Update: Restricted Services on Authorization Requests by Provider Contract | Vaya’s Provider Directory—Updating Your Data | Provider Portal Weekend Maintenance | Reminder: Managed Care EVV Home Health Implementation | Updated Record Management and Documentation Manual Available | Updated 1915(i) Assessment Tool | RFI Opportunity: I/DD Services for the Eastern Band of Cherokee Indians | Coming Soon: 2025 Perception of Care Survey | Free Training to Strengthen the DSP Workforce

Provider Communication Bulletins Archive

2025 Archives
Issue 12
Sep 04 2025
2025 Archives
Issue 11
Aug 28 2025
2025 Archives
Issue 10
Aug 21 2025
2025 Archives
Issue 9
Aug 14 2025
2025 Archives
Issue 8
Aug 07 2025
2025 Archives
Issue 7
Jul 31 2025
2025 Archives
Issue 6
Jul 24 2025
2025 Archives
Issue 5
Jul 17 2025
2025 Archives
Issue 4
Jul 11 2025
2025 Archives
Issue 3
Jul 10 2025