Provider Communication Bulletins

Our Provider Communication Bulletin delivers the information and resources you need to care for Vaya Health members and recipients. Subscribe or access the archive below to stay up to date on network news, announcements, changes to policies and processes, upcoming trainings, and provider participation opportunities.

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Recent Provider Communication Bulletins

News & Updates from Vaya Health
Issue 35
Nov 05 2024

IN THIS ISSUE: IRIS Website Scheduled Downtime Wednesday

News & Updates from Vaya Health
Issue 34
Oct 31 2024

IN THIS ISSUE: Provider Touchpoint Webinars | Provider Portal Scheduled Downtime | Healthy Opportunities Pilot Referrals Resume | NCDHHS to Expand Hope4NC Initiative | Free Legal Services for WNC Residents | Vaya Hurricane Recovery Information | Vaya Member Website Now Available in Spanish | HCBS Retainer Payments for Hurricane-Impacted DCWs | Enhanced Unlicensed AFL Review Process | OTP CCP Posted for Public Comment | New Certified Peer Support Specialist Resources | DSP Recruitment and Retention Grants for EORs | Funding Opportunities from the National Association of County and City Health Officials | Invisible Wounds of Service: PTSD, TBI, and Moral Injury (Webinar)

News & Updates from Vaya Health
Issue 33
Oct 24 2024

IN THIS ISSUE: Provider Touchpoint Webinars | Provider Portal Scheduled Downtime | Small Business Hurricane Recovery Resources | Hurricane Response Grant Opportunities | NC MedAssist: New Products for Western NC Relief | NCDHHS Opens Family Resource Center in Asheville | Free Mental Health Support for Teens | NCDHHS Hurricane Helene Recovery Toolkit | Vaya Hurricane Recovery Information for Providers | EviCore Training Schedule | JFK ADATC Closure Update | NC CORE Code Changes Postponed | NC Medicaid FAQs for 1915(i) Services | Provider Portal Authorization Trainings | CFT Training: A Cross System Training from the Family’s Perspective

News & Updates from Vaya Health
Issue 32
Oct 17 2024

IN THIS ISSUE: Provider Touchpoint: Hurricane Helene Recovery – All Network Providers | Visit Vaya Online for Hurricane Recovery Information | Provider Portal Scheduled Downtime | Today: Back Porch Chat for NC | Medicaid Managed Care Providers | United Way NC Disaster Relief Fund for Nonprofits | Application Period Open for Disaster SNAP Benefits | 12 Additional NC Counties Eligible for FEMA Individual Assistance | Temporary DHSR Waiver/Modification of Enforcement for Certain Facilities | Global Peer Support Celebration Day | Resources for Resilience: Daily Listening Circles | Helping Children Cope With the Trauma of Hurricane Helene
| Provider Portal Authorization Trainings

News & Updates from Vaya Health
Issue 31
Oct 17 2024

IN THIS ISSUE: Urgent Message for All Network Providers

Provider Communication Bulletins Archive

2024 Archives
Issue 35
Nov 05 2024
2024 Archives
Issue 34
Oct 31 2024
2024 Archives
Issue 33
Oct 24 2024
2024 Archives
Issue 32
Oct 17 2024
2024 Archives
Issue 31
Oct 17 2024
2024 Archives
Issue 30
Oct 15 2024
2024 Archives
Issue 29
Oct 10 2024
2024 Archives
Issue 28
Oct 09 2024
2024 Archives
Issue 27
Oct 08 2024
2024 Archives
Issue 26
Oct 04 2024

Need Help?

For information or technical assistance, call Vaya Health’s Provider Support Service Line at
1-866-990-9712
(Monday-Saturday, 7 a.m.- 6 p.m.).