Our Provider Communication Bulletin delivers the information and resources you need to care for Vaya Health members and recipients. Subscribe or access the archive below to stay up to date on network news, announcements, changes to policies and processes, upcoming trainings, and provider participation opportunities.
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IN THIS ISSUE: Provider Touchpoint Webinar | Authorization or Claims Questions? Join Open Office Hours | Value-Based Incentive for Tobacco Cessation Assessments | Reminders: Provider Portal Systems Access Administrators and User Profiles | Update: Billing Procedure for Adult Care Home PCS Claims | Collaborative Care Management Capacity Building Funds | Side by Side Celebrates Autism Acceptance Month
IN THIS ISSUE: Provider Touchpoint Webinar Recordings
IN THIS ISSUE: Provider Touchpoint Webinar | Authorization or Claims Questions? Join Open Office Hours | Reminders: Provider Portal Systems Access Administrators and User Profiles | Updated Provider Operations Manual | Short Provider Surveys to Launch This Spring | Analenisgi Inpatient Behavioral Health Unit Accepting Referrals | Updates to ILOS Definitions | Guidance on CPR and First Aid Training for Innovations Providers and EORs | NCI® Survey: Thank You to Providers | NC Health Workforce Survey | I/DD Legislative Caucus Listening Session | Applied Suicide Intervention Skills Training (ASIST)
IN THIS ISSUE: Provider Touchpoint Webinar | Authorization Questions? Join Open Office Hours | How to Verify a Member’s Medicaid Plan | ROI Needed to Exchange Part 2 Substance Use Information with Providers | Shared Decision-Making Tools | PAC Monthly Meeting | Residential Treatment Services: Specialty Care Program Pilots Capacity Assessment Survey | IPS-SE Code Changes | NC Child Treatment Program: Apply for the Trauma-Focused CBT Cohort 33 | Temple University Free Webinars | Applied Suicide Intervention Skills Training (ASIST)
IN THIS ISSUE: Provider Touchpoint Webinar | Authorization Questions? Join Open Office Hours | Updated Service Desk Form for Claims Inquiries | Provider Portal Weekend Maintenance | Vaya Network Participation | Physical Health Service Codes Requiring Prior Authorization | IFDS Employer Handbook Revised for 2025 | NC Innovations Provider Self Review of Member Record Submission Deadline | Mental Health First Aid