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Provider Communication Bulletins

Our Provider Communication Bulletin delivers the information and resources you need to care for Vaya Health members and recipients. Subscribe or access the archive below to stay up to date on network news, announcements, changes to policies and processes, upcoming trainings, and provider participation opportunities.

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Recent Provider Communication Bulletins

News & Updates from Vaya Health
Issue 16
Sep 26 2025

IN THIS ISSUE: URGENT: NC Medicaid Rate Cuts Update

News & Updates from Vaya Health
Issue 15
Sep 25 2025

IN THIS ISSUE: Provider Touchpoint | Hurricane Helene Anniversary Resources and Events | DHSR Complaint Submission Changes | Provider Portal Weekend Maintenance | Xifaxan (Rifaximin) No Longer Covered by NC Medicaid | EVV Billing Code Crosswalk Update and Managed Care EVV Home Health Implementation | Medicaid Substance Use Waiver Services Updates and Licensure Waiver Process | Community-based Substance Use Disorder Services Access Block Grant RFA | Question, Persuade, Refer: Suicide Prevention Training | NC Innovations Waiver and Waitlist Training

News & Updates from Vaya Health
Issue 14
Sep 18 2025

IN THIS ISSUE: Provider Touchpoint | New Provider Portal Feature: Member Attestation | Standing Orders to Increase Access to COVID-19 Vaccines | Updates to Unlicensed AFL Home Review Process | Virtual Office Hours for Behavioral Health CCP Updates

News & Updates from Vaya Health
Issue 13
Sep 11 2025

IN THIS ISSUE: Provider Touchpoint | Hurricane Helene Recovery: New App to Find WNC Resources | NC Medicaid Coverage Change for GLP-1 Weight Management Medications | Inclusion Works Strategic Plan | NC Innovations Provider Quarterly Self-Review of Member Record Submission Deadline | National Suicide Prevention Week | Permanent Supportive Housing Training | Health Education and Aging Resource Team: Training and Consultative Services

News & Updates from Vaya Health
Issue 12
Sep 04 2025

IN THIS ISSUE: Provider Touchpoint | Applications for NCDHHS Credentialing Committee Peer Reviewers | Coming Monday: National 988 Day | Provider Portal Weekend Maintenance | Reminder: Managed Care EVV Home Health Implementation | Supported Living: Clarification of Requirements for NC Innovations Waiver Service Providers | Consumer Perceptions of Care Survey Shoutout | ASAM Criteria Training: Comprehensive Assessment and LOC Determination

Provider Communication Bulletins Archive

2025 Archives
Issue 16
Sep 26 2025
2025 Archives
Issue 15
Sep 25 2025
2025 Archives
Issue 14
Sep 18 2025
2025 Archives
Issue 13
Sep 11 2025
2025 Archives
Issue 12
Sep 04 2025
2025 Archives
Issue 11
Aug 28 2025
2025 Archives
Issue 10
Aug 21 2025
2025 Archives
Issue 9
Aug 14 2025
2025 Archives
Issue 8
Aug 07 2025
2025 Archives
Issue 7
Jul 31 2025