Provider Communication Bulletins

Our Provider Communication Bulletin delivers the information and resources you need to care for Vaya Health members and recipients. Subscribe or access the archive below to stay up to date on network news, announcements, changes to policies and processes, upcoming trainings, and provider participation opportunities.

Sign-up for Vaya Health provider emails

Recent Provider Communication Bulletins

News & Updates from Vaya Health
Issue 16
Aug 29 2024

IN THIS ISSUE: Vaya Health Holiday Closing | Provider Touchpoint Webinars | Vaya Consumer and Family Advisory Committee | Open Office Hours for Providers | Transition from 1915(b)(3) to 1915(i) Service Code Crosswalk | Vaya to Sponsor Up to Five Provider Staff for CWCN Cohort Participation | Webinar: DSP Recruitment and Retention Provider Grant Initiative | Substance use Workforce Continuing Education Scholarship Program

News & Updates from Vaya Health
Issue 15
Aug 22 2024

IN THIS ISSUE: Correction: Open Office Hours for Providers Link

News & Updates from Vaya Health
Issue 14
Aug 22 2024

IN THIS ISSUE: Provider Touchpoint Webinars | Provider Portal: Weekend Maintenance to Impact Authorization Functions | NC Medicaid Pharmacy Newsletters | Bilingual TCM Communication Tools | Open Office Hours for Providers | EviCore Provider Portal Guidance | Updated Guidelines for Transition from 1915(b)(3) to 1915(i) Services | UM Updates for State-Funded Services | Division of MHDDSUS Grant Opportunities

News & Updates from Vaya Health
Issue 13
Aug 22 2024

IN THIS ISSUE: Provider Touchpoint Webinars | Updated Claims Assistance Contacts | Provider Sites and Services Report Temporarily Unavailable | NCDHHS Awards Children and Families Specialty Plan Contract | Open Office Hours for Providers | Alcohol/Drug Council of North Carolina: NC Recovery Helpline | Coming Soon: National Core Indicators for Aging and Disabilities Survey | Stakeholder Input Requested: Innovative Medicaid Services for Children in Foster Care Concept Paper

News & Updates from Vaya Health
Issue 12
Aug 08 2024

IN THIS ISSUE: Provider Touchpoint Webinars | NC Medicaid Temporary Flexibilities Due to Tropical Storm Debby | Provider Portal: Sites and Services Report | Enrollment Initiation Form: Network Providers Adding New Practitioners | Clarification on Member-Specific Out-of-Network Agreement Limitations | Open Office Hours for Providers | Memo: Incident Reporting: Reminders and New Requirement | Coming Soon: National Core Indicators for Aging and Disabilities Survey | Person-Centered Thinking Workshop | Child and Family Team (CFT) Training: A Cross System Training from the Family’s Perspective (CFT 1 Revised) | Telehealth Infrastructure Grant Program: NC Office of Rural Health

Provider Communication Bulletins Archive

2024 Archives
Issue 16
Aug 29 2024
2024 Archives
Issue 15
Aug 22 2024
2024 Archives
Issue 14
Aug 22 2024
2024 Archives
Issue 13
Aug 22 2024
2024 Archives
Issue 12
Aug 08 2024
2024 Archives
Issue 11
Aug 01 2024
2024 Archives
Issue 10
Jul 26 2024
2024 Archives
Issue 9
Jul 25 2024
2024 Archives
Issue 8
Jul 18 2024
2024 Archives
Issue 7
Jul 16 2024

Need Help?

For information or technical assistance, call Vaya Health’s Provider Support Service Line at
1-866-990-9712
(Monday-Saturday, 7 a.m.- 6 p.m.).