Our Provider Communication Bulletin delivers the information and resources you need to care for Vaya Health members and recipients. Subscribe or access the archive below to stay up to date on network news, announcements, changes to policies and processes, upcoming trainings, and provider participation opportunities.
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IN THIS ISSUE: Provider Touchpoint | Provider Portal Update: Restricted Services on Authorization Requests by Provider Contract | Vaya’s Provider Directory—Updating Your Data | Provider Portal Weekend Maintenance | Reminder: Managed Care EVV Home Health Implementation | Updated Record Management and Documentation Manual Available | Updated 1915(i) Assessment Tool | RFI Opportunity: I/DD Services for the Eastern Band of Cherokee Indians | Coming Soon: 2025 Perception of Care Survey | Free Training to Strengthen the DSP Workforce
IN THIS ISSUE: Provider Touchpoint | Draft Provider Operations Manual Available for Review | Provider Portal Weekend Maintenance | LPA Coordination of Benefits Change | ‘Strong Minds, Strong Communities’ RFA | NC Medicaid Stakeholder Engagement: Substance Use Disorder CCPs | The Arc to Host Asheville Listening Session | Virtual Person-Centered Thinking Training
IN THIS ISSUE: Provider Touchpoint | Utilization Management Resources | Reminder: TCM Services and Referral Options | NCDHHS Telehealth Infrastructure Grant Program | Initial Local Certified Forensic Evaluator Training
IN THIS ISSUE: Provider Touchpoint | NC Medicaid 2024 Survey Reports | Managed Care EVV Home Health Implementation Reminder | Quarterly Provider Incident Report (Form QM-11) Waiver | ILOS Update | Building Health Equity Training Now Available | Governor’s Institute Podcast Features State Opioid Expert
IN THIS ISSUE: Provider Touchpoint Recording Available