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Provider Communication Bulletins

Our Provider Communication Bulletin delivers the information and resources you need to care for Vaya Health members and recipients. Subscribe or access the archive below to stay up to date on network news, announcements, changes to policies and processes, upcoming trainings, and provider participation opportunities.

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Recent Provider Communication Bulletins

News & Updates from Vaya Health
Issue 24
Oct 31 2025

IN THIS ISSUE: Provider Touchpoint Rescheduling Notice

News & Updates from Vaya Health
Issue 23
Oct 30 2025

IN THIS ISSUE: Provider Touchpoint | NC Medicaid Rate Reductions | Enhanced Rate Request Changes Update | Provider Portal Weekend Maintenance | DME Authorization Information | Vaya Network Need: Substance Use Disorder Services | Change in Authorizations for Innovations Waiver CLS | Cognitive Therapy for Treatment of Psychosis

News & Updates from Vaya Health
Issue 22
Oct 23 2025

IN THIS ISSUE: Provider Touchpoint | Updated Checkwrite Schedule | Provider Portal Weekend Maintenance | Open Office Hours for EVV Home Health Implementation | Nurse Initiative Loan Repayment Program | SFY 2026-27 Community Health Grants | Reminder: Process for Substance Use Services Licensure Waiver Letters of Support | Coming Soon: NCI Survey | NCDHHS, CHESS Health Launch Free Mental Health Resource for Veterans | SIS Assessment Training | CFT 1 Revised Training | Diabetes Management Training

News & Updates from Vaya Health
Issue 21
Oct 16 2025

IN THIS ISSUE: Provider Touchpoint | Children and Families Specialty Plan Launch Flexibilities | Reminder: Hospital at Home Program Ended Sept. 30 | EVV Home Health Claims Submission: Dates of Service Prior to Oct. 1 | Open Office Hours for EVV Home Health Implementation | Community Navigator Self-Assessment Coming Soon | Quit For Life Webinar | Permanent Supportive Housing Training

News & Updates from Vaya Health
Issue 20
Oct 09 2025

IN THIS ISSUE: Provider Touchpoint | Enhanced Rate Request Changes | Provider Advisory Council October Meeting | Provider Portal Weekend Maintenance | Managed Care EVV Home Health Implementation: Open Office Hours | J-1 Visa Physician Recruitment | NC Innovations Waiver Budgets and New Rates | Updated 1915(i) Assessment Reminder | Residential Roundtable | Virtual Office Hours for Behavioral Health CCP Updates | Behavioral Health Section-Carolina Annual Virtual Conference | Person-Centered Thinking Training

Provider Communication Bulletins Archive

2025 Archives
Issue 24
Oct 31 2025
2025 Archives
Issue 23
Oct 30 2025
2025 Archives
Issue 22
Oct 23 2025
2025 Archives
Issue 21
Oct 16 2025
2025 Archives
Issue 20
Oct 09 2025
2025 Archives
Issue 19
Oct 02 2025
2025 Archives
Issue 18
Sep 30 2025
2025 Archives
Issue 17
Sep 29 2025
2025 Archives
Issue 16
Sep 26 2025
2025 Archives
Issue 15
Sep 25 2025