Our Provider Communication Bulletin delivers the information and resources you need to care for Vaya Health members and recipients. Subscribe or access the archive below to stay up to date on network news, announcements, changes to policies and processes, upcoming trainings, and provider participation opportunities.
Subscribe to Vaya’s Provider Communication BulletinRecent Provider Communication Bulletins
IN THIS ISSUE: NC IRIS Website Downtime | Correction: NC Innovations Provider Quarterly Self-Review of Member Record Submission Deadline
IN THIS ISSUE: Provider Touchpoint | The Learning Summit 2026 | New Pharmacy Benefit Administrator Services for NC Medicaid Direct | Updated Provider Operations Manual Available | Provider Portal Weekend Maintenance | PRTF Review Trends and Patterns | NC Innovations Provider Quarterly Self-Review of Member Record Submissions Deadline | Attention: Innovations Waiver ATES Providers | From Numbers to Knowledge: Introducing the TBI Dashboard | NC Child Welfare Trauma-informed Assessments RFA | Human Resources (HR) Training Series | Permanent Supportive Housing Training | NCLIFTSS PCS Provider Webinar | Resource Parent Curriculum Workshop
IN THIS ISSUE: Provider Touchpoint | Scheduled Downtime for Vaya’s Managed File Transfer Platform | PRTF Overview Training | Mental Health First Aid – Adult: Training in Asheville | Resource Parent Curriculum Workshop | Trauma-focused CBT Training Opportunities
IN THIS ISSUE: Provider Touchpoint | Updated Medicaid Standard Rate Schedules Available | Provider Portal Authorization Entry Update | Save the Date: The Summit 2026 | Provider Advisory Council Participation Opportunities | Provider Training Update: Vaya Learn Portal | Money Follows the Person Transition Coordination Program | NCDHHS Shares Measles Update, Provider Guidance | Resources for Resilience Continues Helene Recovery Events, CEUs Available | Mental Health First Aid – Adult: Training in Asheville | Darkness to Light: Stewards of Children Training in Marion
IN THIS ISSUE: Provider Touchpoint | Non-UCR Invoice Template Update | New Accreditation Verification for Non-Endorsed Services | EVV Reminders | Provider Advisory Council Monthly Meeting | CPT® Category II Codes: Improving Quality Reporting and Reducing Administrative Burden Overview | Helping You Heal Referrals: First Episode Psychosis-ACT | Are You CCBHCReady? Preparing for the 2026 SAMHSA Funding Cycle