Provider Touchpoint

Vaya Health’s biweekly Provider Touchpoint webinar is your source for the latest information on topics that affect Vaya network providers. We encourage all network providers to attend. Registration is not required. The link to each webinar is published both the week prior to and the week of the event in the Provider Communication Bulletin.

Below is an archive of the most recent Provider Touchpoint webinars for Vaya Health network providers.

View September 13 Slides

View August 30 Slides

View August 23 Slides

View August 16 Slides

View May 17 Slides

View May 3 Slides

Mountains of Talent Job Fest

View April 19 Slides

View April 5 Slides

Tianeptine Information

View March 22 Slides

View March 8 Slides

View February 23 Slides

View February 16 Slides

View February 9 Slides

View February 2 Slides

View January 26 Slides

View January 12 Slides

View December 1 Slides

View December 1 Slides

View November 17 Slides

View October 27 Slides

View October 13 Slides

View September 29 Slides

View September 15 Slides

View September 1 Slides

View August 18 Slides

Flyer- Know What’s in Your Drugs

View August 4 Slides

View July 21 Slides

View July 7 Slides

View June 23 Slides

View June 9 Slides

View May 26 Slides

View May 12 Slides

View April 28 Slides

View April 14 Slides

View March 31 Slides

View March 17 Slides

View March 3 Slides

View February 17 Slides

View February 3 Slides

View January 20 Slides

View January 6 Slides

View December 2 Slides

View November 18 Slides

View November 4 Slides

View Deaf and Hard of Hearing Services and Supports Slides

View October 21 Slides

View October 7 Slides

View September 23 Slides

View September 9 Slides

View August 26 Slides

View August 12 Slides

View July 29 Slides

View July 15 Slides

View June 17 Slides

View June 3 Slides

View May 20 Slides

View May 6 Slides

Mental Health Awareness Month Flyer

CLARIFICATION FROM THIS Q&A SESSION: An OPT provider must obtain prior approval of a service authorization request (SAR) from Vaya Utilization Management prior to billing for OPT services delivered to a member during the same authorization period as an enhanced or residential service. Please reference the May 5, 2022 Provider Communication Bulletin, Issue 59, “Authorization for Medicaid-Funded Outpatient Therapy Services” for additional information. 

View April 22 Slides

View April 1 Slides

DETAC TBI Brief

View March 18 Slides

View March 4 Slides

View February 18 Slides

View February 4 Slides

View January 21 Slides

View January 7 Slides

View December 17 Slides

View December 9 Slides

View December 8 Slides

View December 3 Slides

View November 19 Slides

View November 12 Slides

View the Federal Rule Summary document referenced in this webinar. 

View November 5 Slides

View the Provider Scheduler in Alpha which was referenced in this webinar.

View October 29 Slides

View October 22 Slides

View October 15 slides presented here

View August 6 slides presented here

View June 25 slides presented here. 

View June 11 slides presented here

View May 28 slides presented here. 

View May 25 slides presented here

View May 14 slides presented here. 

View April 30 slides presented here.

View April 16 slides presented here

View April 1 slides presented here

View March 19 slides presented here.

View March 5 slides presented here.

View Feb. 19 slides presented here.

View Jan 22, 2021 Slides 

View Jan 22, 2021 Provider Updates 

View DHHS Deeper Dive Flyer on COVID-19 Vaccine 

View Dec. 4, 2020 slides here

Need Help?

For information or technical assistance, call Vaya Health’s Provider Support Service Line at
1-866-990-9712
(Monday-Saturday, 7 a.m.- 6 p.m.).