Peer Bridgers

Peer bridgers are certified peer support specialists employed by designated Vaya Health network provider agencies who offer short-term support to individuals discharging from a mental health or substance use treatment facility. These facilities include psychiatric inpatient hospital units, facility-based crisis (FBC) centers or Alcohol and Drug Abuse Treatment Centers (ADATCs).

Peer bridgers work with Vaya members to:

  • Discuss recovery and connect members to follow-up treatment
  • Examine any barriers to accessing follow-up care
  • Learn about community resources
  • Help resolve medication or transportation issues
  • Review personal crisis plan
  • Learn about early signs of relapse, how to use a crisis plan and how to prevent or address a crisis
  • Review information about crisis services

Members ages 18 to 64 who are enrolled in Medicaid or are receiving non-Medicaid services and who are diagnosed with mental health and/or substance use disorders may participate in this service.