Provider Operations Manual

Our Provider Operations Manual provides detailed information and technical assistance to Vaya Health network providers. The manual covers all aspects and requirements of network participation.

All requirements outlined within it are a binding part of every provider contract with Vaya Health. We encourage all providers to read it carefully, as well as ensure all employees and contractors are familiar with the requirements.


30-day Comment Period for Provider Operations Manual

The Vaya Health 2019-2020 Provider Operations Manual is now posted for a 30-day comment period. As a member of our Provider Network, your feedback is important. Comments or feedback may be submitted by email to The deadline for comments is October 6, 2019.

Click here to download and review the FY20 Provider Operations Manual