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Vaya Health

Vaya Health North Carolina

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Provider Operations Manual

Our Provider Operations Manual provides detailed information and technical assistance to Vaya Health network providers. The manual covers all aspects and requirements of network participation.

All requirements outlined within it are a binding part of every provider contract with Vaya Health. We encourage all providers to read it carefully, as well as ensure all employees and contractors are familiar with the requirements.

Current Version

Vaya Health Provider Operations Manual Effective April 1, 2020

Archive

Vaya Health Provider Operations Manual Effective October 14, 2019

Vaya Health Provider Operations Manual Effective February 19, 2019

Vaya Health Provider Operations Manual V.2.0 Effective July 1, 2018

Vaya Health Provider Operations Manual V.1.0 Effective July 1, 2017

Smoky Mountain Center Provider Operations Manual V.3.0 Effective November 1, 2014

Smoky Mountain Center Provider Operations Manual V.2.0 Effective September 1, 2013

Smoky Mountain Center Provider Operations Manual V.1.0 Effective July 1, 2012

Western Highlands Network Provider Operations Manual Effective January 3, 2012will

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