Our Provider Operations Manual provides detailed information and technical assistance to Vaya Health network providers. The manual covers all aspects and requirements of network participation.
All requirements outlined within it are a binding part of every provider contract with Vaya Health. We encourage all providers to read it carefully, as well as ensure all employees and contractors are familiar with the requirements.
See archive of all Vaya Health Provider Operations Manuals below.
Vaya-Health-Provider-Operations-Manual-V2_2-Effective-February-19_2019
Current Version
Previous Versions
- Vaya Health Provider Operations Manual V.2.1 Effective November 19, 2018
- Vaya Health Provider Operations Manual V.2.0 Effective July 1, 2018
Archive
- Vaya Health Provider Operations Manual V.1.0 Effective July 1, 2017
- Smoky Mountain Center Provider Operations Manual V.3.0 Effective November 1, 2014
- Smoky Mountain Center Provider Operations Manual V.2.0 Effective September 1, 2013
- Smoky Mountain Center Provider Operations Manual V.1.0 Effective July 1, 2012
- Western Highlands Network Provider Operations Manual Effective January 3, 2012