Get information and materials to help you care for Vaya Health members and recipients by browsing the documents below.
For additional resources, visit our Forms webpage. For detailed information and requirements for Vaya network providers, see our Provider Operations Manual and our Policies webpage.
Explore available materials or select from the categories below.
10to8 Application
General Operations Job Aids
Provider Portal Job Aids
Provider Portal Training Videos
Other Resources
- Follow-Up After Emergency Department Visit for Mental Health
- Fraud Prevention Toolkit
- Involuntary Commitment in NC Handout
- NC DHHS Consumer Perceptions of Care reports
- NC Medicaid Provider Satisfaction Survey (2021)
- NC-TOPPS website
- Network Adequacy and Accessibility Analysis (2021)
- Network Provider Participation Agreement
Can’t find the information you need?
Email provider.info@vayahealth.com or call the Vaya Provider Support Service Line at 1-866-990-9712 (7 a.m. to 6 p.m., Monday – Saturday, including holidays).