Electronic Visit Verification (EVV) is a technology that allows caregivers to gather information about the time, dates and specific services members receive in their homes. North Carolina is required to use EVV for certain home and community-based services, including NC Innovations and TBI Waivers.
To learn more view these frequently asked questions on electronic visit verification from NC Medicaid.
Electronic Visit Verification Implementation Extended for Waiver and LME/MCO-related Services
NC Medicaid implementation of Electronic Visit Verification (EVV) for the Innovations Waiver, Traumatic Brain Injury (TBI) Waiver and (b)(3) services administered by the state’s LME/MCOs has been moved to Aug. 31, 2021. This new date allows for additional provider integration and engagement with HHAeXchange. Effective Aug. 31, 2021, 100% of provider claims to Vaya must pass EVV validation to be reimbursed.
Providers must continue to collaborate, test and operationalize the EVV process with the applicable LME/MCOs and their EVV vendor. Providers shall submit claims with EVV data prior to the Aug. 31, 2021. date as they are ready to do so. Providers who cannot demonstrate their engagement with an EVV vendor by Aug. 31, 2021, will not be reimbursed for EVV-applicable services after Aug. 31, 2021, until they come into compliance.