NCDHHS will stop Healthy Opportunities Pilot (HOP) services for all NC Medicaid beneficiaries as of July 1, 2025
. Vaya will not accept new HOP authorization or enrollment requests after 5 p.m. June 6, 2025.
Learn more
dismiss alert
Provider Central
Vaya Learn Portal
Vaya Health
Search this website
Provider Portal
Search this website
Provider Network
Network Participation
Provider Enrollment
Hospital Enrollment
Performance and Quality
Tailored Care Management
Physical Health Network
Personal Care Services
Pharmacy
Behavioral Health, I/DD, and TBI Network
Crisis Services Continuum
Transitions to Community Living
Relative as Direct Support Employee
Opioid Program
After-Hours Coverage
Hospital Information
Billing for Emergency Services
Peer Bridgers
Join our network
Interested in becoming a provider for the Vaya Health network? Apply today!
Provider Enrollment
Authorization and Billing
Eligibility and Enrollment
Authorization Information
Prior Authorization
Pharmacy Prior Authorization
Authorization Guidelines
Covered Services
EPSDT
Peer Review
Claims Submission
Claims Adjudication and Payments
Rate and Checkwrite Schedules
Monitoring and Post-Payment Review
AFL Update Form
Electronic Visit Verification
Provider Appeals
Known System Issues Tracker
Provider Portal
Log in to submit a service authorization request, a claim, or update your provider profile.
Provider Portal
Resources
Provider Portal
Pharmacy
(opens in a new tab)
NEMT
(opens in a new tab)
Provider Trainings
NC-TOPPS Online Training
Incident Report Online Training
Provider Summit 2025
Provider Touchpoint
Vaya Learn Portal
Resources
Provider Manuals
Forms
Policies
Communication Bulletins
Sign Up for Communication Bulletins
Events
(opens in a new tab)
Emergency and Disaster
Hurricane Helene Recovery
Provider Forms
Explore forms, tools and other resources to help you work in our network.
View Forms
About Us
About Vaya Health
Benefit Plans
Vaya Total Care (Tailored Plan)
NC Medicaid Direct
State-Funded Services (Tailored Plan)
Provider Advisory Council
Contact
Contact Us
Provider Grievances
Fraud, Waste, and Abuse
EthicsPoint
(opens in a new tab)
Incident Reporting
Zixmail
(opens in a new tab)
Provider Support Service Line
Open Monday – Saturday, 7 a.m. to 6 p.m. 1-866-990-9712
Call our Provider Support Line
Provider Support Line
1-866-990-9712
24 hr
Provider Portal
(opens in a new tab)
Vaya Learn Portal
(opens in a new tab)
Vaya Health Website
Issue 76
Jun 18 2025
Share this article:
IN THIS ISSUE:
Provider Touchpoint | Vaya Holiday Closing
Related Articles