IN THIS ISSUE: Provider Touchpoint | The Learning Summit 2026 | New Pharmacy Benefit Administrator Services for NC Medicaid Direct | Updated Provider Operations Manual Available | Provider Portal Weekend Maintenance | PRTF Review Trends and Patterns | NC Innovations Provider Quarterly Self-Review of Member Record Submissions Deadline | Attention: Innovations Waiver ATES Providers | From Numbers to Knowledge: Introducing the TBI Dashboard | NC Child Welfare Trauma-informed Assessments RFA | Human Resources (HR) Training Series | Permanent Supportive Housing Training | NCLIFTSS PCS Provider Webinar | Resource Parent Curriculum Workshop