Members impacted by the launch of the NC Medicaid Children and Families Specialty Plan can get more information by calling Healthy Blue Care Together at 1-833-777-3611 or the NC Medicaid Ombudsman at 1-877-201-3750. Providers may contact Healthy Blue Care Together at 1-833-777-3698.

dismiss alert

Provider Central

Vaya Learn Portal
Vaya Health
Search this website
Provider Portal

Search this website

Provider Network
- - - Behavioral Health, I/DD, and TBI Network
      
      Crisis Services Continuum
      
      Transitions to Community Living
      
      Relative as Direct Support Employee
      
      Opioid Program
      
      Clozapine Program
      
      After-Hours Coverage
      
      First Episode Psychosis Program
  - Join our network
    
    Interested in becoming a provider for the Vaya Health network? Apply today!
    
    Provider Enrollment
Authorization and Billing
- - - Eligibility and Enrollment
    - Authorization Information
      
      Prior Authorization
      
      Pharmacy Prior Authorization
      
      Authorization Guidelines
      
      Covered Services
      
      EPSDT
      
      Peer Review
  - Provider Portal
    
    Log in to submit a service authorization request, a claim, or update your provider profile.
    
    Provider Portal
Resources
- - Provider Forms
    
    Explore forms, tools and other resources to help you work in our network.
    
    View Forms
About Us
- - - About Vaya Health
    - Benefit Plans
      
      Vaya Total Care (Tailored Plan)
      
      NC Medicaid Direct
      
      State-Funded Services (Tailored Plan)
  - - Provider Advisory Council
Contact
- - - Incident Reporting
    - Zixmail(opens in a new tab)
  - Provider Support Service Line
    
    Open Monday – Saturday, 7 a.m. to 6 p.m. 1-866-990-9712
    
    Call our Provider Support Line
Provider Support Line
1-866-990-9712 24 hr
Provider Portal(opens in a new tab)
Vaya Learn Portal(opens in a new tab)
Vaya Health Website

Issue 31

Dec 18 2025

Share this article:

IN THIS ISSUE: Provider Touchpoint | Vaya Holiday Closings | 3RNET Recruitment and Retention Assistance | Heart Health: Free Virtual Training

Related Articles

Contact Us

Provider Support Service Line

Available 7 a.m. to 6 p.m., Mon. – Sat.

200 Ridgefield Court
Suite 218
Asheville, NC 28806

Sign Up For Our Emails

Communication Bulletins

Resources

Downloadable Forms
Provider Manual
Vaya Learn Portal
Provider Bulletins
Provider Touchpoint
Provider Events

Quick Links

Provider Portal
Authorization Information
Claims
AFL Update Form
Provider Enrollment
Vayahealth.com

NCQA Health Plan Accredited Seal

© 2026 Vaya Health

•

Website Privacy Policy• Sitemap • Nondiscrimination and Accessibility