IN THIS ISSUE: Provider Touchpoint Webinar | Authorization or Claims Questions? Join Open Office Hours | Reminders: Provider Portal Systems Access Administrators and User Profiles | Updated Provider Operations Manual | Short Provider Surveys to Launch This Spring | Analenisgi Inpatient Behavioral Health Unit Accepting Referrals | Updates to ILOS Definitions | Guidance on CPR and First Aid Training for Innovations Providers and EORs | NCI® Survey: Thank You to Providers | NC Health Workforce Survey | I/DD Legislative Caucus Listening Session | Applied Suicide Intervention Skills Training (ASIST)