Recent Provider Communication Bulletins
06-28-22: News and Updates from Vaya Health, Issue 68
IN THIS ISSUE: Anticipated Delay in Provider Payment
06-23-22: News and Updates from Vaya Health, Issue 67
IN THIS ISSUE: Hard Claims Cutoff for Cardinal Innovations Healthcare Network Providers | Provider Touchpoint | Incident Reporting: Tips and Requirements | National Core Indicators™ Staff Stability Survey for 2021 Available
06-16-22: News and Updates from Vaya Health, Issue 66
IN THIS ISSUE: Provider Touchpoint | COVID-19/PHE Rates Extended | Initial FY 2022-23 Rate Schedules | Additional COVID-19/PHE Rate Increases for FY22 and End-of-FY22 Provider Payments for COVID-19/PHE Supplements | NC Medicaid SPECIAL BULLETIN COVID-19 #251: Sunsetting of Temporary COVID-19 Flexibilities Tied to the NC State of Emergency | NC Division of MHDDSAS Grant Opportunities | Introducing: Vaya Residential Roundtable | Preparation for the Initial Local Certified Forensic Evaluator Training and Exam | Area Health Education Center Tailored Plan 101 Webinar Series | Targeted and Intensive Strategies to Support Children and Adolescents with Autism | In-Depth Tobacco Use Treatment Training Scholarships Available
06-09-22: News and Updates from Vaya Health, Issue 65
IN THIS ISSUE: Provider Touchpoint | New Process: Hospital Discharge Appointments | Rate Increases: Intensive In-Home and Innovations Services | Clarification: Use of CR Modifiers | New Process for Credentialing and Recredentialing of Network Providers | National Core Indicators™ Staff Stability Survey for 2021 Available | Vaya Health Provider Advisory Council Monthly Meeting | Reminder: Vaya Health PAC Systemic Barriers Survey | BreatheEasyNC: Becoming Tobacco Free
06-02-22: News and Updates from Vaya Health, Issue 64
IN THIS ISSUE: Provider Touchpoint | Follow-Up from May 20 Provider Touchpoint | Reminder: NCSNAP Requirements | Provider and Tailored Plan Contract Deadlines for Inclusion in the Beneficiary Choice Period and Auto-Assignment
06-01-22: News and Updates from Vaya Health, Issue 63
IN THIS ISSUE: Due Dates for Non-UCR Payment Expenditures
05-26-22: News and Updates from Vaya Health, Issue 62
IN THIS ISSUE: Provider Touchpoint | Retroactive Therapeutic Foster Care Rate Increase | Holiday Schedule: Vaya Office Closure | Lifting of Moratorium on Initial State-Funded Supported Employment and Respite Services | Reminder: NC-TOPPS Reporting | Updating Provider Hours of Operation inNCTracks | Public Comment: Clinical Coverage Policy 8C – Outpatient Behavioral Health Services | Permanent Supportive Housing (PSH) Training | Mental Health Awareness Month: Mental Health Awareness Series
05-19-22: News and Updates from Vaya Health, Issue 61
IN THIS ISSUE: Provider Touchpoint | Clarification from Q&A Webinar for Vaya Providers | Corrections to COVID-19 Rate Extensions to June 30, 2022 | Appendix K Flexibilities Extended | IRIS Downtime | Provider Enrollment Form (SurveyMonkey Apply) Downtime | Mental Health Awareness Month: Mental Health Awareness Series
05-12-22: News and Updates from Vaya Health, Issue 60
IN THIS ISSUE: Provider Touchpoint | State-Funded Residential Supports (I/DD & TBI) Service and Supported Living Periodic (SLP) (I/DD & TBI) Service | Mental Health Awareness Month: Mental Health Awareness Series | Vaya Health Provider Advisory Council Monthly Meeting
05-05-22: News and Updates from Vaya Health, Issue 59
IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | NC Medicaid SPECIAL BULLETIN COVID-19 #246: Direct Care Worker One-Time Bonus Reminders & Expectations | Authorization for Medicaid-Funded Outpatient Therapy Services | Vaya Health Provider Advisory
Council Monthly Meeting | Reminder: Vaya Health Provider Advisory Council Systemic Barriers Survey | Mental Health Awareness Month: Mental Health Awareness Series | Person County Town
Hall Meeting | Child and Family Teams: A Credited Training from the Family’s Perspective | Virtual Lunch and Learn: Taking a Psychosocial Rehabilitation (PSR) Program Tobacco-Free
04-28-22: News and Updates from Vaya Health, Issue 58
IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | Webinar-based Public Hearing for the NC Medicaid 1115 Waiver Proposed Child Welfare Amendment and Message from the CEO
04-21-22: News and Updates from Vaya Health, Issue 57
IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | Webinar-based Public Hearing for the NC Medicaid 1115 Waiver Proposed Child Welfare Amendment and Message from the CEO
04-14-22: News and Updates from Vaya Health, Issue 56
IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | New Quarterly Reporting on Competitive Integrated Employment | NCDHHS Stakeholder Engagement: Behavioral Health Clinical
Coverage Policy Update | Federal Substance Abuse Prevention and Treatment Block Grant: Women’s Set Aside Training for Providers and LME/MCOs| Survey: National Alliance on Mental Illness (NAMI) Provider Program | Competitive Integrated Employment Lunch and Learn Series
04-12-22: News and Updates from Vaya Health, Issue 55
IN THIS ISSUE: Notification of Potential Checkwrite Discrepancies
04-07-22: News and Updates from Vaya Health, Issue 54
IN THIS ISSUE: Pathways to Permanency Child Welfare Project | Updating Provider Contact Information | Public Comment Open: Clinical Coverage Policy 8B | Retroactive Authorizations: Reminder for Providers Serving Members in Counties Transitioned from Cardinal Innovations | Holiday Schedule: Vaya Office Closure and Q&A Webinar for Vaya Network Providers | AlphaMCS Transition Complete
04-04-22: News and Updates from Vaya Health, Issue 53
IN THIS ISSUE: AlphaMCS Transition Complete
03-31-22: News and Updates from Vaya Health, Issue 52
IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | REMINDER: AlphaMCS
Transition | Updated Standard Rate Schedules Available | Short-Term Assistance Funding for Group Homes | Attention: Day Support Provider Agencies Funded through ADVP, LTCS, or the NC Innovations Waiver | Transition of 1915(b)(3) Waiver Services | Person-Centered Thinking (PCT)
Training
03-24-22: News and Updates from Vaya Health, Issue 51
IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | AlphaMCS Transition Update | COVID-19 Flexibilities Extended | Release of Information Guidance for Providers
03-17-22: News and Updates from Vaya Health, Issue 50
IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | REMINDER: COVID-19 Rates Sunsetting | New Online Search Tool for Community Resources | WIC Fraud Alert
03-10-22: News and Updates from Vaya Health, Issue 49
IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | Direct Care Worker and COVID19 Rate Changes | Vaya Microenterprise Initiative
03-03-22: News and Updates from Vaya Health, Issue 48
IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | One-Time Bonus for Eligible Direct Care Workers | Direct Care Worker (DCW) Rate Adjustments | Electronic Visit Verification (EVV) Rate Changes | Olmstead Care Management Team In-Reach Activities
02-24-22: News and Updates from Vaya Health, Issue 47
IN THIS ISSUE: Delay in AlphaMCS Transition | Q&A Webinar for Vaya Health Network Providers | NC Innovations Level of Care, COVID-19 Innovations Retainer Payment Forms Available | Deadlines for Cardinal Innovations Claims Submissions| Learning Opportunity: Child and Family Teams Part I
02-17-22: News and Updates from Vaya Health, Issue 46
IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | AlphaMCS Transition Date Announced | RFA: Building Capacity for Home and Community-Based Services through Collective Impact | NCDHHS and HBCUs Mental Health Summit: Peeling Back the Layers on Minority
Behavioral Health | Tailored Care Management: Providing Whole-Person Care for Individuals with TBI and their Families | Attention Transitioning Cardinal Innovations Providers: Updating Credentialing
Information and Accessing Provider Support
02-10-22: News and Updates from Vaya Health, Issue 45
IN THIS ISSUE: Extension of Deadline for Retroactive Authorization Request Submission | Q&A Webinar for Vaya Health Network Providers | Utilization Management Questions from the Provider Q&A Webinar | Innovations Waiver Crisis Intervention and Stabilization Supports | Billing MemberSpecific and Standard Rates | SPECIAL BULLETIN COVID-19 #229: Direct Care Worker Eligibility and Portal Guidance Clarifications | Spike in Opioid/Fentanyl Overdoses in Buncombe County | Accessing Provider Support | Office Hours Sessions for Providers Transitioning from Cardinal Innovations | Technical Assistance Sessions for Providers Transitioning from Cardinal Innovations
02-03-22: News and Updates from Vaya Health, Issue 44
IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | Claims Submission during Cardinal Innovations Close-Out | State-funded Residential Services in Transitioning Cardinal Innovations Counties | NC Medicaid Special Bulletin: ICF/IID Rate Adjustments | Electronic Visit Verification and Direct Care Worker Rate Adjustments | Office Hours Sessions for Providers Transitioning from Cardinal Innovations | Accessing Provider Support
01-28-22: News and Updates from Vaya Health, Issue 43
IN THIS ISSUE: NC Medicaid SPECIAL BULLETIN COVID-19 #224: Update on Direct Care Worker Bonus and Wage Increase Initiative
01-27-22: News and Updates from Vaya Health, Issue 42
IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | REMINDER: Accessing Provider Support | Office Hours Sessions for Providers Transitioning from Cardinal Innovations | Technical
Assistance Sessions for Providers Transitioning from Cardinal Innovations | NC Medicaid Managed Care and Healthy Opportunities Pilots Updates | COVID -19 Provider Alteration and Closure Reporting
01-25-22: News and Updates from Vaya Health, Issue 41
IN THIS ISSUE: Attention: AlphaMCS Transition Planning
01-20-22: News and Updates from Vaya Health, Issue 40
IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | REMINDER: Accessing Provider Support | Office Hours for Providers Transitioning from Cardinal Innovations | Technical Assistance
Sessions for Providers Transitioning from Cardinal Innovations | New In Lieu of Services (ILOS) Added to the Vaya Benefit Plan | Claims Submission Reminders: Entering Modifiers and Overlapping
Billing Dates of Service | Extension of Deadline for Retroactive Authorization Request Submission | NCDHHS COVID-19 Updates Fireside Chat
01-18-22: News and Updates from Vaya Health, Issue 39
IN THIS ISSUE: New Appendix K Reporting Form | Reminder: State Distributing PPE to Health Care Providers | HUD: COVID-19 Omicron Update Webinar
01-13-22: News and Updates from Vaya Health, Issue 38
IN THIS ISSUE: Q&A Webinar for Vaya Network Providers | Office Hours Sessions for Legacy Cardinal Innovations Providers | Technical Assistance Sessions for Legacy Cardinal Innovations Providers | Extension of Deadline for Retroactive Authorization Request Submission | Extension of
Deadline for Retroactive Authorization Request Submission | HHAeXchange Placements | Innovations Waiver Self-Review Tool | Helping Members to Move from Standard Plans to NC Medicaid Direct or the LME/MCO | Attention Legacy Cardinal Providers: Comprehensive Clinical
Support and Case Support Services | NCDHHS Releases Olmstead Plan | Reminder: Regional Referral Form | AFL Site Reviews and Credentialing for Transitioning Cardinal Innovations Providers | CMS Vaccine Rule for Certain Medicaid Providers
01-07-22: News and Updates from Vaya Health, Issue 37
IN THIS ISSUE: Claims Submission Guidance for Transitioning Cardinal Innovations Providers
01-06-22: News and Updates from Vaya Health, Issue 36
IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | AlphaMCS Site and Service Validation | Cardinal Innovations to Vaya Benefit Plan Services Crosswalk – Update | NC-TOPPS Support | Cardinal Innovations Transition Support | AlphaMCS Reminders for Transitioning Cardinal Innovations Providers
12-29-21: News and Updates from Vaya Health, Issue 35
IN THIS ISSUE: Welcome Webpage for Cardinal Innovations Providers Transitioning to Vaya | Provider Help Line | Provider Info Email | Q&A Webinar for Vaya Network Providers | Provider Transition Office Hours Sessions | Technical Support Sessions for Providers Transitioning from
Cardinal Innovations | AlphaMCS Login Requests | AlphaMCS Portal University | Appendix K Reporting Form | Incident Response Improvement System (IRIS) Website Transition | EDI Enrollment and Submission
12-22-21: News and Updates from Vaya Health, Issue 34
IN THIS ISSUE: Vaya Health Holiday Schedule | Q&A Webinar for Vaya Network Providers | Welcome Webpage for Cardinal Innovations Providers Transitioning to Vaya | Innovations Waiver Self-Review Tool | Accessing Historical Cardinal Innovations Care Management Documents | Critical
Updates for Transitioning Cardinal Innovations Providers: Service Authorizations Timeline, AlphaMCS Login Requests, and AlphaMCS Portal University
12-16-21: News and Updates from Vaya Health, Issue 33
IN THIS ISSUE: Vaya Health/Cardinal Innovations Consolidation Update | Q&A Webinar for Vaya and Cardinal Innovations Network Providers | Notice of Contract Assignment/Amendment for Cardinal Innovations Providers | Care Manager Assignments for Members Transitioning to Vaya | Provider
Communication Bulletin Schedule for December 2021 | Provider Orientation Webinars for Cardinal Innovations Providers – Resource Materials | 2022 Vaya Check Write Schedule Available | AlphaMCS Login Requests | AlphaMCS Portal University | Vaya Incident Reporting for Transitioning Cardinal Innovations Providers | AFL Site Reviews and Credentialing for Transitioning Cardinal Innovations Providers | Coordinated Response to a Sudden Closure of a Child Residential Care
Facility | Rate Floor for Crisis Services and COVID-19/PHE Rate Supplements
12-13-21: News and Updates from Vaya Health, Issue 32
IN THIS ISSUE: URGENT-Provider Non-UCR Invoices Holiday Processing Schedule
12-09-21: News and Updates from Vaya Health, Issue 31
IN THIS ISSUE: Q&A Webinar for Vaya and Cardinal Innovations Network Providers | Updated Inpatient Hospitalization Authorization Guidelines for Cardinal Innovations Providers | Cardinal Innovations Provider Transition Guide
12-02-21: News and Updates from Vaya Health, Issue 30
IN THIS ISSUE: Q&A Webinar for Vaya and Cardinal Innovations Network Providers | Provider Orientation Webinars for Cardinal Innovations Providers Transitioning to Vaya | AlphaMCS Updates | Assignment of AlphaMCS Logins | Enrollment Migration of State-Funded Members | Cardinal Innovations to Vaya Benefit Plan Services Crosswalk | Out-of-Network Agreements with Cardinal Innovations | Changes to Employer of Record Community Navigator and Agency with Choice Codes
11-30-21: News and Updates from Vaya Health, Issue 29
IN THIS ISSUE: Vaya Health Authorization Guidelines Updates | Standard Rate Schedules Updates | Rate Floor for Crisis Services and COVID-19/PHE Rate Supplements | Vaya Enhanced Rate Setting
Process | Appendix K Reporting Process Change | Joint DMH/DHB Monthly Provider Call |NCDHHS Secretary Cohen to Step Down, Kinsley Tapped to Lead Department
11-24-21: News and Updates from Vaya Health, Issue 28
IN THIS ISSUE: Vaya Health Holiday Schedule | Q&A Webinar for Vaya and Cardinal Innovations Network Providers | Provider Orientation Webinars for Cardinal Innovations Providers Transitioning to
Vaya | Toolkit — Traumatic Brain Injury and Substance Use Disorders: Making the Connections | Reminder: Psychiatric Residential Treatment Facility (PRTF) Discharge Requirements
11-18-21: News and Updates from Vaya Health, Issue 27
IN THIS ISSUE: Welcome Cardinal Innovations Network Providers! | Vaya/Cardinal Innovations Consolidation Information Session | Q&A Webinar for Vaya Network Providers | Veterans Services: “Ask the Question”
11-16-21: News and Updates from Vaya Health, Issue 26
IN THIS ISSUE: Holiday Schedule: Provider Invoices due Friday | NCDHHS Announces Updated Launch for Behavioral Health I/DD Tailored Plans
11-10-21: News and Updates from Vaya Health, Issue 25
IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | Vaya Health Provider Advisory Council Monthly Meeting
11-04-21: News and Updates from Vaya Health, Issue 24
IN THIS ISSUE: Vaya Health/Cardinal Innovations Consolidation Information Session | New Regional Referral Form Available
10-28-21: News and Updates from Vaya Health, Issue 23
IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | Appendix K Flexibilities Update | Extended: Open Public Comment Period for the Draft Olmstead Plan | Virtual Webinar and Q&A: Proposed State Funded Definitions – Supported Living Periodic and Residential Supports (I/DD and TBI) | BreathEasyNC: Becoming Tobacco Free
10-21-21: News and Updates from Vaya Health, Issue 22
IN THIS ISSUE: Consolidation Information Session | Q&A Webinar for Vaya Health Network Providers | Delay in Implementation of Conduent’s Health Solutions Plus (HSP) Platform
10-14-21: News and Updates from Vaya Health, Issue 21
IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | Healthy Opportunities Pilot Applications | 2021 NC Women MilVets Summit | Brain Injury Association of North Carolina Virtual Conference | Upcoming Vaya Training Opportunities
10-07-21: News and Updates from Vaya Health, Issue 20
IN THIS ISSUE: Vaya Health Provider Q&A Webinar Schedule | NCTracks Modifications: Identification of Organizational Providers Enrolled in Taxonomies
09-30-21: News and Updates from Vaya Health, Issue 19
IN THIS ISSUE: Extension of Medicaid Enhanced Rates
09-30-21: News and Updates from Vaya Health, Issue 18
IN THIS ISSUE: Starting Tomorrow: Tailored Care Management 101 Webinar Series | Advisory: Treating Patients with Traumatic Brain Injury| NC Medicaid Managed Care Updates for Providers
09-14-21: News and Updates from Vaya Health, Issue 17
IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | Vaya Health Provider Advisory Council Monthly Meeting – Time Change | Webinar: Final Supported Employment Definition (I/DD and TBI)
09-01-21: News and Updates from Vaya Health, Issue 16
IN THIS ISSUE: Checkwrite Payments Delayed
08-31-21: News and Updates from Vaya Health, Issue 15
IN THIS ISSUE: Holiday Schedule: Q&A Webinar for Vaya Health Network Providers | Public Comment Requested on Person-Centered Planning | Feedback Requested: Conflict-Free Tailored Care Management
08-24-21: News and Updates from Vaya Health, Issue 14
IN THIS ISSUE: Information Session for Vaya Health and Cardinal Innovations Network Providers | N.C. DHHS Strategic Housing Plan | Recommendation for Third Dose of COVID-19 Vaccine for People who are Moderately to Severely Immunocompromised
08-19-21: News and Updates from Vaya Health, Issue 13
IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | EVV Stakeholder Meeting and Technical Support Webinar
08-18-21: News and Updates from Vaya Health, Issue 12
IN THIS ISSUE: Tropical Storm Fred: Provider Disaster Response Plan Implementation
08-17-21: News and Updates from Vaya Health, Issue 11
IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | Vaya Health Provider Advisory Council Monthly Meeting | American Society of Addiction Medicine Training Resources
08-12-21: News and Updates from Vaya Health, Issue 10
IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | Tailored Care Management Update: AMH+/CMA Certification Round One Desk Reviews Completed | Potential Clinically Integrated Network or Other Partners Statement of Interest | WNC COVID-19 Regional Report
08-05-21: News and Updates from Vaya Health, Issue 9
IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | Disenrollment from the Standard Plan Prepaid Health Plan | Joint Communication Bulletin #J398: Resuming Individual Placement and
Support and Tool for Measurement of Assertive Community Treatment Fidelity Evaluations
07-29-21: News and Updates from Vaya Health, Issue 8
IN THIS ISSUE: 2021 Provider and Learning Summit Post-Event Survey | Q&A Webinar for Vaya Network Providers | Change to Individual Support Services Authorization Requirements | June 2021 COVID-19 Hardship Payment Request Deadline – LAST CALL | Payment Issues Following NC
Medicaid Managed Care Launch
07-27-21: News and Updates from Vaya Health, Issue 7
IN THIS ISSUE: Vaya Health Awarded Behavioral Health I/DD Tailored Plan | 2021 Provider and Learning Summit Post-Event Survey | National Core Indicators™ Staff Stability Survey for 2020 Available | Personal Care Services Beneficiary Managed Care Disenrollment Process and Updated
Referral Form | Reminder: Therapeutic Foster Care Service Authorization Requirement
07-22-21: News and Updates from Vaya Health, Issue 6
IN THIS ISSUE: Vaya Health 2021 Provider and Learning Summit Attestations | Q&A Webinar for Vaya Network Providers | Appendix K Flexibilities Update | Electronic Visit Verification Readiness Checklist
07-15-21: News and Updates from Vaya Health, Issue 5
IN THIS ISSUE: Are You Registered? 2021 Vaya Health Provider and Learning Summit | CANCELLED: July 23, 2021, Q&A Webinar for Vaya Network Providers | HHAeXchange Weekly Communications | Data Strategy Questions and Answers | Care Management Data System Guidance
07-13-21: News and Updates from Vaya Health, Issue 4
IN THIS ISSUE: NC Medicaid Managed Care – Updated Guidance for Providers | N.C. DHHS 2021 Perception of Care Survey | AGENDA UPDATED: Vaya Health Provider and Learning Summit | Provider Legislative and Policy Update | Updated Joint Communication Bulletin #J397: Electronic Visit Verification
07-09-21: News and Updates from Vaya Health, Issue 3
IN THIS ISSUE: CANCELLED: Q&A Webinar for Vaya Health Network Providers
07-06-21: News and Updates from Vaya Health, Issue 2
IN THIS ISSUE: Q&A Webinar for Vaya Health Network Providers | REGISTER TODAY: Vaya Health Provider and Learning Summit | WNC COVID-19 Regional Report
07-01-21: News and Updates from Vaya Health, Issue 1
IN THIS ISSUE: REGISTER TODAY: Vaya Health Provider and Learning Summit | Electronic Visit Verification Guidance Document
PDF versions for download from FY 2020-21.
06-29-21: News and Updates from Vaya Health, Issue 87
06-29-21: News and Updates from Vaya Health 86
06-22-21: News and Updates from Vaya Health, Issue 85
06-17-21: News and Updates from Vaya Health, Issue 84
06-10-21: News and Updates from Vaya Health, Issue 83
06-08-21: News and Updates from Vaya Health, Issue 82
06-01-21: Vaya Health and Cardinal Innovations Announce Consolidation
05-28-21: News and Updates from Vaya Health, Issue 80
05-27-21: News and Updates from Vaya Health, Issue 79
05-25-21: News and Updates from Vaya Health, Issue 78
05-18-21: News and Updates from Vaya Health, Issue 77
05-13-21: News and Updates from Vaya Health, Issue 76
05-11-21: News and Updates from Vaya Health, Issue 75
05-06-21: News and Updates from Vaya Health, Issue 74
04-28-21: News and Updates from Vaya Health, Issue 73
04-27-21: News and Updates from Vaya Health, Issue 72
04-20-21: News and Updates from Vaya Health, Issue 71
04-16-21: News and Updates from Vaya Health, Issue 70
04-12-21: NOW OPEN: 2021 Community Needs Assessment Survey
04-08-21: News and Updates from Vaya Health, Issue 69
04-06-21: News and Updates from Vaya Health, Issue 68
03-30-21: News and Updates from Vaya Health, Issue 67
03-23-21: News and Updates from Vaya Health, Issue 66
03-18-21: News and Updates from Vaya Health, Issue 65
03-16-21: News and Updates from Vaya Health, Issue 64
03-09-21: News and Updates from Vaya Health, Issue 63
03-05-21: News and Updates from Vaya Health, Issue 62
03-02-21: News and Updates from Vaya Health, Issue 61
02-23-21: News and Updates from Vaya Health, Issue 60
02-18-21: News and Updates from Vaya Health, Issue 59
02-16-21: News and Updates from Vaya Health, Issue 58
02-11-21: News and Updates from Vaya Health, Issue 57
02-09-21: News and Updates from Vaya Health, Issue 56
02-04-21: News and Updates from Vaya Health, Issue 55
02-02-21: News and Updates for Vaya Health, Issue 54
01-28-21: News and Updates for Vaya Health, Issue 53
01-25-21: News and Updates from Vaya Health, Issue 52
01-21-21: News and Updates from Vaya Health, Issue 51
01-19-21: News and Updates from Vaya Health, Issue 50
01-14-21: News and Updates from Vaya Health, Issue 49
01-12-21: News and Updates for Vaya Health, Issue 48
01-07-21: News and Updates from Vaya Health, Issue 47
01-05-21: News and Updates from Vaya Health, Issue 46
12-31-20: News and Updates from Vaya Health, Issue 45
12-22-20: News and Updates from Vaya Health, Issue 44
12-17-20: News and Updates from Vaya Health, Issue 43
12-15-20: News and Updates from Vaya Health, Issue 42
12-10-20: News and Updates from Vaya Health, Issue 41
12-07-20: News and Updates from Vaya Health, Issue 40
12-03-20: News and Updates from Vaya Health, Issue 39
12-01-20: News and Updates from Vaya Health, Issue 38
11-25-20: News and Updates from Vaya Health, Issue 37
11-24-20: News and Updates from Vaya Health, Issue 36
11-19-20: News and Updates from Vaya Health, Issue 35
11-12-20: News and Updates from Vaya Health, Issue 34
11-10-20: News and Updates from Vaya Health, Issue 33
11-05-20: News and Updates from Vaya Health, Issue 32
11-03-20: News and Updates from Vaya Health, Issue 31
10-29-20: News and Updates from Vaya Health, Issue 30
10-27-20: News and Updates from Vaya Health, Issue 29
10-22-20: News and Updates from Vaya Health, Issue 28
10-20-20: News and Updates from Vaya Health, Issue 27
10-15-20: News and Updates from Vaya Health, Issue 26
10-13-20: News and Updates from Vaya Health, Issue 25
10-08-20: News and Updates from Vaya Health, Issue 24
10-06-20: News and Updates from Vaya Health, Issue 23
10-01-20 News and Updates from Vaya Health, Issue 22
09-29-20: News and Updates from Vaya Health, Issue 21
09-24-20: News and Updates from Vaya Health, Issue 19
09-17-20: News and Updates from Vaya Health, Issue 18
09-15-20: News and Updates from Vaya Health, Issue 17
09-10-20: News and Updates for Vaya Health, Issue 16
09-08-20: News and Updates for Vaya Health, Issue 15
09-03-20: News and Updates for Vaya Health Issue 14
09-02-20: News and Updates from Vaya Health, Issue 13
08-27-20: News and Updates from Vaya Health, Issue 12
08-25:20: News and Updates for Vaya Health, Issue 11
08-20-20: News and Updates from Vaya Health, Issue 10
08-19-20: News and Updates from Vaya Health, Issue 9
08-17-20: Urgent Bulletin: Updated Appendix K Reporting Form Available, Issue 8
08-13-20: News and Updates from Vaya Health, Issue 7
08-11-20: News and Updates from Vaya Health, Issue 6
08-10-20: Urgent Bulletin: Olmstead Plan Listening Sessions Start Today, Issue 5
08-06-20: News and Updates from Vaya Health, Issue 4
08-04-20: News and Updates From Vaya Health, Issue 3
07-30-20: News and Updates from Vaya Health, Issue 2
07-28-20: News and Updates from Vaya Health, Issue 1
07-23-20: Urgent Bulletin: Friday Q&A Webinar for Vaya Health Network Providers and COVID-19 Updates
07-21-20: Urgent Bulletin: Medicaid Provider Relief Fund Focus Group TODAY and Friday Q&A Webinar
07-20-20: Urgent Bulletin: Provider Relief Fund Deadline TODAY and COVID-19 Updates
07-15-20: Urgent Bulletin: COVID-19 Resources and Provider Training Opportunities
07-09-20: Urgent Bulletin: Upcoming Events and COVID-19 Updates
07-06-20: Urgent Bulletin: Friday Q&A Webinar for Vaya Health Network Providers
PDF versions for download from 2020.
06-29-20: Urgent Bulletin: Vaya Provider Monitoring to Resume July 1 and COVID-19 Updates
06-26-20: Urgent Bulletin: Last call for May COVID-19 Hardship Payment Requests
06-25-20: Urgent Bulletin: Targeted Rate Enhancement for Residential Providers Extended and COVID-19 Updates
06-24-20: Urgent Bulletin: Q&A Webinar for Vaya Health Providers and Racial Equity Webinar
06-18-20: Urgent Bulletin: New Vaya Q&A Webinar Schedule and COVID-19 Updates
06-16-20: Urgent Bulletin: DMH Virtual Town Hall Wednesday on Suicide Prevention and COVID-19 Updates
06-10-20: Urgent Bulletin: Friday Q&A Webinar, COVID-19 News and Other Updates
06-01-20: Urgent Bulletin: Friday Q&A Webinar for Providers and COVID-19 Updates
05-27-20: Urgent Bulletin: Targeted Rate Enhancement Extension for Residential Providers and COVID-19 Updates
05-21-20: Urgent Bulletin: Updated Retainer Payment Rate/Request Form and COVID-19 Resources
05-19-20: Urgent Bulletin: COVID-19 Updates and Provider Resources
05-14-20: Urgent Bulletin: Vaya Provider Webinar Friday, Trainings and COVID-19 Updates
05-07-20: Urgent Bulletin: Buncombe County COVID-19 Testing, Learning Collaborative Opportunity and Other Resources
05-07-20: Urgent Bulletin: Share Your #FacesOfTheFrontlines Story and Friday Q&A Webinar Reminder
05-06-20: Urgent Bulletin: “Let’s Talk About COVID-19” WRES-LP Conversation at 3 p.m. Today
05-05-20: Urgent Bulletin: AlphaMCS Build Wednesday and COVID-19 Updates
05-04-20: Urgent Bulletin: Vaya Cell Phone Program to Connect Qualified Members to Telehealth Services
05-01-20: Urgent Bulletin: Today’s Provider Webinar Recording and Other COVID-19 Updates
04-30-20: Urgent Bulletin: Webcast today – Federal COVID-19 Uninsured Program Portal
04-29-20: Urgent Bulletin: Last Call for March COVID-19 Hardship Payment Requests and Other News
04-28-20: Urgent Bulletin: COVID-19 Service Code Updates and Other News
04-21-20: Urgent Bulletin: Vaya Guidance on Prior Authorization Requirements and Other COVID-19 Updates
04-20-20: Urgent Bulletin: COVID-19 Updates and Training Opportunities
04-16-20: Urgent Bulletin: Friday Q&A Webinar for Vaya Providers, Training Opportunities and Other Updates
04-14-20: Urgent Bulletin: Appendix K Retainer Payment Requests, COVID-19 Billing Guide and Other Updates
04-09-20: Urgent Bulletin: Appendix K Reporting Form for Innovations Providers/EORs and Other Updates
04-08-20: Urgent Bulletin: 3 p.m. Today – Joint N.C. DMHDDSAS/NC Medicaid COVID-19 Update For Providers
04-07-20: Urgent Bulletin: COVID-19 Provider Webinars, Training Opportunities and Other Updates
04-02-20: Urgent Bulletin: Webinars for Innovations, TBI Waivers Flexibilities and Other News
04-02-20: Urgent Bulletin: COVID-19 Friday Webinar, New Guidance and Support Opportunities
03-31-20: Urgent Bulletin: New Vaya Health Telemedicine Policy and Other News
03-30-20: Urgent Bulletin: Friday COVID-19 Webinar, N.C. DHHS Updates and Other News
03-27-20: Urgent Bulletin: Vaya Accepting COVID-19 Provider Hardship Requests
03-26-20: Urgent Bulletin: 3 p.m. Today– DHHS Call with Behavioral Health and IDD Providers
03-25-20: Urgent Bulletin: COVID-19 News and Opioid Treatment Updates
03-24-20: Urgent Bulletin: Friday Provider Webinar and COVID-19 Updates
03-24-20: Urgent Bulletin: N.C. DHHS to Hold Provider COVID-19 Webinar Today
03-23-20: Urgent Bulletin: Friday Webinar for Vaya Providers and COVID-19 Updates
03-20-20: Urgent Bulletin: New Call-In Number for N.C. DHHS COVID-19 Provider Call
03-19-20: Urgent Bulletin: Provider Q&A Webinar Friday and Other COVID-19 News
03-18-20: Urgent Bulletin: Provider Q&A Webinar Reminder and COVID-19 Updates
03-17-20: Urgent Bulletin: COVID-19 Provider Q&A Webinar and Other News
03-16-20: Urgent Bulletin: NC Medicaid COVID-19 Guidance and Policy Modifications
03-14-20: Urgent Bulletin: Vaya Health Operations Continue During COVID-19 Response
03-11-20: Urgent Bulletin: Coronavirus Disease 2019 Information and Updates
There are two ways to view archived provider communication emails. One is the above pdf versions. Two is the below archive of emails from the email software.